By registering as a Service Provider on our platform, you agree to comply with these Terms & Conditions. These terms govern your access to and use of the platform and the services offered through it. If you do not agree with any part of these Terms, you should not register or continue using the platform.

To register as a Service Provider, you must: • Be at least 18 years of age. • Provide accurate, complete, and up-to-date personal information. • Submit valid identification and any documents required for verification. • Hold all licences, certifications, or permits required to perform your services, where applicable. The platform reserves the right to verify your information and reject, suspend, or terminate any account that fails to meet our verification requirements.

You are responsible for maintaining the confidentiality of your account credentials. You agree to: • Keep your login details secure. • Not share your account with any other individual. • Notify the platform immediately if you suspect any unauthorized use of your account. You are responsible for all activities carried out using your account.

As a Service Provider, you agree to: • Deliver services professionally and safely. • Arrive at the customer's location on time. • Complete the assigned work with reasonable care and skill. • Use proper tools, equipment, and materials. • Follow all applicable laws and safety regulations while performing services. You are solely responsible for the quality and completion of the services you provide.

Service requests are assigned based on availability. Once you accept a booking, you agree to: • Perform the service at the scheduled date and time. • Communicate promptly with the customer if delays occur. • Complete the service unless prevented by unavoidable circumstances. Repeated cancellations, no-shows, or failure to complete accepted jobs may result in suspension or termination of your account.

The service charges displayed on the platform shall apply unless additional work is requested and approved by the customer before commencement. Payments will be processed according to the platform's payment policy. The platform may deduct applicable commissions, service charges, or other agreed fees before releasing payments. Service Providers must not request or accept unauthorized additional payments from customers.

While using the platform, Service Providers must: • Treat customers respectfully. • Maintain professional behaviour at all times. • Respect customer privacy and property. • Avoid abusive, threatening, discriminatory, or inappropriate conduct. • Avoid any fraudulent or illegal activities. Failure to maintain professional standards may result in immediate suspension or permanent removal from the platform.

Customers may report complaints regarding: • Poor workmanship • Unprofessional behaviour • Delayed arrival • Failure to complete services • Damage to property • Safety concerns The platform reserves the right to investigate complaints and take appropriate action, including warnings, temporary suspension, or permanent account termination.

The platform acts only as an intermediary connecting customers with independent Service Providers. Each Service Provider is solely responsible for: • The quality of work performed. • Compliance with applicable laws. • Safety while performing services. • Any damage or loss caused by negligence or misconduct.

The platform may suspend or permanently terminate your account without prior notice if you: • Provide false information. • Violate these Terms & Conditions. • Receive repeated verified customer complaints. • Engage in fraudulent, illegal, or unethical activities. • Misuse the platform.

Customer information received through the platform must be used solely for completing booked services. You must not: • Share customer information with third parties. • Store customer information for personal use. • Contact customers for unrelated purposes without their consent.

The platform reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any updates constitutes acceptance of the revised Terms.

By accessing or using our platform, you agree to comply with these Terms & Conditions. If you do not agree with these Terms, please discontinue the use of the platform.

To use certain features of the platform, you may be required to create an account. You agree to: • Provide accurate and complete information. • Keep your account credentials confidential. • Update your information whenever necessary. • Notify the platform immediately of any unauthorized access. You are responsible for all activities performed through your account.

Customers may browse and book services available on the platform. Bookings are subject to Service Provider availability. The platform reserves the right to reschedule or cancel bookings if a Service Provider becomes unavailable or due to unforeseen circumstances. Booking confirmation will be provided through the platform.

Service charges displayed during booking are applicable to the selected service. If additional work is required after the service has commenced, the Service Provider must obtain your approval before proceeding. Payments may be made using the payment methods available on the platform. All payments should be completed according to the platform's payment policy.

Customers may cancel or reschedule bookings through the platform. Cancellation charges may apply depending on the timing of the cancellation and the status of the booking. Eligible refunds, if any, will be processed in accordance with the platform's refund policy.

Customers agree to: • Provide accurate address and contact information. • Ensure safe access to the service location. • Maintain a safe environment for the Service Provider. • Treat Service Providers with courtesy and respect. • Secure valuable belongings before the service begins. The platform or Service Provider may refuse service if the working environment is considered unsafe.

Customers are encouraged to inspect the completed service before confirming completion. If you experience any issues with the service, you should report them through the platform within a reasonable time. The platform will review complaints and may assist in resolving disputes between customers and Service Providers.

Customers must not: • Provide false or misleading information. • Make fraudulent bookings. • Harass, threaten, or abuse Service Providers. • Use the platform for unlawful purposes. • Attempt to misuse or interfere with the operation of the platform. Violation of these Terms may result in suspension or permanent termination of your account.

Your personal information will be collected and processed in accordance with our Privacy Policy. Information is used only for: • Booking services • Processing payments • Customer support • Improving platform services • Legal or regulatory compliance Your information will not be shared except as required for providing the requested services or as required by law.

The platform serves as an online marketplace connecting customers with independent Service Providers. While we make reasonable efforts to maintain service quality, we do not guarantee the performance of individual Service Providers and shall not be liable for any direct or indirect losses arising from services performed by them, except where required under applicable law.

In the event of any dispute between a Customer and a Service Provider, the platform may assist in facilitating communication and resolving the matter where possible. However, the final responsibility for the services performed rests with the respective Service Provider.

The platform reserves the right to modify these Terms & Conditions at any time. Any updates will become effective immediately upon publication on the platform. Continued use of the platform after such updates constitutes acceptance of the revised Terms.